Support & FAQ
Get help using Snaptex and find answers to common questions
🚀 Quick Start Guide
Launch Snaptex
Open the app from your Applications folder or Launchpad
Grant Permissions
Allow screen recording access when prompted (required for screenshots)
Capture Screenshot
Click the capture button or use the keyboard shortcut to take a screenshot
Get Editable Text
Watch as Snaptex instantly converts your screenshot to editable text
💬 Contact Support
Need additional help? We're here to assist you!
Frequently Asked Questions
🔧 Getting Started
How do I install Snaptex?
Download Snaptex from the Mac App Store. Once installed, launch it from your Applications folder and follow the setup prompts to grant necessary permissions.
What permissions does Snaptex need?
Snaptex requires screen recording permission to capture screenshots for OCR processing. All processing happens locally on your device.
What are the system requirements?
macOS 15.0 or later, Apple Silicon or Intel processor, and 50MB of available storage space.
📷 Using Snaptex
How do I capture text from screenshots?
Click the "Capture" button in the app, then drag to select the area containing the text, meme, or quote you want to convert. Works great with social media posts, memes, and any text content!
What image formats are supported?
Snaptex supports common formats including PNG, JPEG, TIFF, and HEIF. For best results, use clear, high-contrast images.
How do I copy the captured text?
After processing, click the "Copy" button next to the generated text, or select the text and use Cmd+C to copy to your clipboard.
📝 Text Recognition
What types of content can Snaptex recognize?
Snaptex handles meme quotes, social media posts, and any printed text content. It recognizes digital text, philosophical quotes, and funny memes from screenshots!
How accurate is the text recognition?
Snaptex uses advanced OCR technology that works great with memes, quotes, and text content. Accuracy depends on image quality, but typically achieves high precision with clear text - perfect for capturing those perfect meme quotes!
Can I edit the captured text?
Yes! The generated text is fully editable. Perfect for tweaking that philosophical quote or fixing any recognition errors.
Does it work with different text styles?
Snaptex works best with clear, printed text like you'd find in memes and social media posts. It handles various fonts and styles, making it perfect for capturing text from screenshots of tweets, Instagram posts, and memes!
💾 Data & Privacy
Is my data sent to external servers?
No! All OCR processing happens locally on your Mac. Your screenshots and processed content never leave your device, ensuring complete privacy.
Are my screenshots saved permanently?
Screenshots are only temporarily stored during processing and are not permanently saved unless you explicitly choose to save them.
Can I use Snaptex offline?
Yes! Snaptex works completely offline since all processing is done locally on your device. No internet connection is required for core functionality.
🔧 Troubleshooting
The app says it needs screen recording permission. How do I enable this?
Go to System Preferences > Security & Privacy > Privacy > Screen Recording, then check the box next to Snaptex. You may need to restart the app.
The OCR results are not accurate. How can I improve them?
Ensure your screenshots have high contrast, clear text, and sufficient resolution. Avoid blurry or low-quality images. Well-formatted printed text works best.
The app is not responding or crashes. What should I do?
Try restarting the app. If problems persist, restart your Mac and ensure you have the latest version from the Mac App Store. Contact support if issues continue.
How do I report bugs or request features?
Email us at support@snekkis.com with details about the issue or your feature request. Include your macOS version and app version if reporting a bug.
⚡ Tips & Best Practices
How can I get the best text recognition results?
- Use high-resolution screenshots (great for meme quality!)
- Ensure good contrast between text and background
- Capture clean text from social media posts and memes
- Avoid shadows or reflections on the content
- Process one quote or text block at a time for best results
Can I use keyboard shortcuts?
Yes! Use Cmd+Shift+4 for system screenshot selection, then drag the image into Snaptex, or use the app's built-in capture feature for seamless workflow.
What format do I get the text in?
Snaptex gives you clean, editable plain text that's perfect for sharing on social media, copying into documents, or saving for later use. No formatting issues - just the text you need!